Refund policy

Last updated 2026-10-20

Hartwell Consulting, LLC, PO Box 30554, Honolulu, HI 96820, USA, stands behind The Brain Flow™ Anchor.

The short version

If it's not for you, email me within 14 days for a full refund.

Email lhartwell@drlisahartwell.com from the address you bought with and say you want a refund. There is no form to fill in.

We start the refund within two working days. Your bank usually shows it within five to ten days after that.

Please write to us first. A refund is faster than a chargeback and we would rather sort it out with you.

If it's not for you, email me within 14 days for a full refund.

Questions about any of this? Email lhartwell@drlisahartwell.com and a person will answer.

Hartwell Consulting, LLC, PO Box 30554, Honolulu, HI 96820, USA